Originally Posted By sandia

I've been sorely skunked on a fairly major purchase from a premium brand; "GoLite."

GoLite is by definition, an unreliable company with an unreliable product; simply disrespectful toward their customers.

By purchasing its product, I mistakenly relied on GoLite, which can't be bothered with the most simple customer service of making "nest" available to those who trusted them previously.

My GoLite purchase was a significant error. Am a fool.
Don't buy from them.


You are certainly entitled to your opinion, but publicly berating GoLite on this forum sounds harsh to me.

I recently purchased the GoLite Shangri-La 5 along with the bug nest at 50% off. A screaming deal. After setting it up and checking it out throughly, it looks like a very fine quality piece of gear to me. The details of construction look fine to me, so I do not agree that I "should not buy from them".