I've been sorely skunked on a fairly major purchase from a premium brand; "GoLite."

GoLite is by definition, an unreliable company with an unreliable product; simply disrespectful toward their customers.

Analogy is that you purchased a Ford and after a couple of years, Ford said spare parts are no longer available.
You've got to buy a new car instead. Sorry.

By purchasing its product, I mistakenly relied on GoLite, which can't be bothered with the most simple customer service of making "nest" available to those who trusted them previously.

Black Diamond's comparable, and arguably superior product, has been on the market for nearly 30 years and the company has long record of reliability in this regard.

In past few years, down-market products have appeared, that are also quite comparable in a practical sense, at far lower prices.

My GoLite purchase was a significant error. Am a fool.
Don't buy from them.