When you pay the price for a expensive item with liftime warrenty it should be lifetime. Cabelas recently replaced a down coat I had with a gift card . But card was worth what I paid for coat over ten years ago!
I had a zipper issue with my Mt. Smith pack Last year it snaged and broke. I sent it back to Mt. Smith and they repaired the zipper and gave me a 25.00toward next purchase!
Thanks for all advice I am going to take my time and try different bags on for size!