I hope Henry and others like him never go out of business. It's why sometimes, for some items, I'm happy to pay full price for the excellent customer service and the light, high quality and serviceable product the cottage gear industry is capable of - plus some gear makers are happy to add a little customization here and there, like putting a footbox on the other side of a hammock without an upcharge.

Waiting for a winter quilt right now, in fact, that will meet a very specific need in a way that nothing at REI or Sports Authority would ever be able to do.
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"In the beginner's mind there are many possibilities. In the expert's mind there are few." Shunryu Suzuki

http://hikeandbackpack.com