Believe me, TarpTent's garantee is every bit as good as REI's. If you have a problem with a TarpTent Henry Shires will fix it and make things right without delay.

Better customer service may exist at your Rolls Royce or Maybach dealership but the price of admission is a bit steeper for all those macchiato lattes and handholding.
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"There are no comfortable backpacks. Some are just less uncomfortable than others."