Quote:
The warranty excludes normal wear and tear


Then again, if it a life time warranty then it should not exclude "normal wear and tear". Cause if they are only willing to cover manufacturing defects, then its not covering the lifetime of use of the product and in my opinion they are mis-representing their warranty, and therefor I'd be upset as well if I was dealing with them for warranty problems.

These are life time warranty's:

Quote:
With TAG’s no questions asked lifetime warranty you will only need to purchase our equipment once. If for any reason our equipment fails we will repair it. If we can not repair it we will replace it free of charge for life.


Quote:
Our commitment to our product is unbeatable -- we have a lifetime warranty that you will NEVER need. If you manage to damage any piece of Original S.O.E. Gear, we will replace or repair our product free of charge, forever.


Dimitri