Gershon - I certainly understand your comments and respect your decision not to shop with REI in the future. I guess on this one we'll just have to agree to disagree. I've worked in enough places to know that some folks will abuse the heck out of things and then when the item breaks or fails to function properly think they're entitled to a refund or replacement. I think with REI they would have been better off had they'd grandfathered items under their former lifetime warranty policy but, alas, they didn't. At this point it's up to each person to decide if they want to purchase items from them or not. I guess "buyer beware" is the watchword from now on. Just my opinion. Feel free to accept it or not. No worries either way.
That's all for now. Take care and until next time...Be well.
Edited by snapper (07/31/14 09:31 AM)