Horrible.
I got a tn hardware bag from them and it took them about 2 weeks to ship it. The box was all torn up when it arrived as well. The free water bottle that they use for incentive took a month to arrive.

Decided to give them another shot when ordering my wife's backpack. This time it took over a month to arrive and the water bottle never did.

The prices are great, but the vendor is completely useless. I would hate to think what their attempt at a return policy is.