Sorry if I come off sounding like an a$$ to you but honestly, other than the pants I'm not sure what you're complaining about? My Leki poles (I know, not REI's) wore out due to use and I had to repair them. It's to be expected. As for your binoculars, is it possible you got something on them that made them begin to get sticky? DEET will kill most plastics, as will other chemicals we tend to use. You really can't blame REI if you (even unintentionally) got something on them that caused this to happen. I know that REI has changed their return policy in the last few years but your last two complaints, in my opinion, are why they've needed to do that. Sorry but you just can't expect something to last forever; especially when used outdoors. Just my opinion, take it for what it's worth.

That's all for now. Take care and until next time...Be well.

snapper