I did research on reviews on other sites and review locations. They all sounded about the same. Everyone got their items but it was slow or took a while. I wasn't in a big hurry so I ordered a Marmot helium reg. I ordered it on 4/23/11. The website said it would ship in 5-7 "working" days. It shipped on 5/3/11( 7 working days). I recieved it on 5/9/11 in perfect shape. I bought it for $287 shipped. They had two prices for it and when I sent them a question about it, they responded quickly and told me that it was cheaper because it was a last years model. I sent them another email and asked if it was different and again they replied fast and said there was basically no change. On a side note at 6ft 200 lbs.I fit in it with plenty of room. Can't wait to use it. 2 lb 2oz. whoo hoo.