Finally got out for an overnight winter camping trip this past weekend here in WI with my 13 year old son, my buddy and his son.  It was my first chance to try my new hot tent, titanium stove and new Nemo Sonic -20 down bag.  

Since it was cold and my son started to show signs of getting sick at night, i gave him my brand new bag to sleep in.  In the morning i fired up the new wood stove to warm him up some hot chocolate and just as we were getting out of the tent to head back out, he accidentally bumped the bag into the wood stove and burnt a small section of it.  It's probably 6-8" wide and 2-3" across.  I duct taped it just to keep the down in it for now.

The question is, where do i send it to get it repaired?  Do i go through Nemo or is there someone else that does better work?  I don't think we lost much down, but there may be a chance they need to add a little bit.




Thanks in advance!

I would definitely contact Nemo to see what they recommend. If you want alternatives, the REI I shop at recommends these guys:

http://rainypass.com/repairs/

Nemo emailed me back. They said they could only patch it (vs. replacing the damaged panels completely) and they could NOT add any down back in. I asked them to give me a price and also asked if supplied a couple ounces of down if they could add it for me just to be safe even though i doubt we loss more than an ounce.

I am still waiting to hear back from Rainy Pass Repair.

It's far from superficial and given this was a serious investment meant to last many years, i'd like to have it repaired as properly as possible. I did consider the tenacious tape route, but i'd like to exhaust all other options first.

hmmm... that is a less than satisfactory answer from Nemo. I think Rainy Pass would be much more willing to do the type of repair that this needs. There are some cottage guys who would probably do a good job with this, but I don't know who to recommend. I have a 40+ year old REI bag with a bunch of ember holes in it that Tenacious Tape fixed nicely. This certainly does not seem like the kind of repair job for Tenacious Tape.