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#164497 - 03/28/12 02:49 PM AntiGravity Gear
Glenn Offline
member

Registered: 03/08/06
Posts: 2617
Loc: Ohio
Does anyone here stay in contact with Tinman over at AntiGravity Gear? I ordered a two pot cozies for my Titan Kettle, and was charged for 2, but they only shipped 1. Based on the fact that I've never, ever read anything adverse about the company, I'm assuming this is a simple shipping error - it could happen to anyone.

I've tried, over the last two weeks, calling twice and leaving a message, and using their customer service email form, and so far no one has gotten back to me. I'm thinking that maybe he's out hiking, and there's no one manning the business for a week or two. Anybody know? I'm not upset or anything, I just don't want to start bombarding them with a call and two emails every day if they're just out doing what we'd all like to do: hike more. In the end, I'm not going to worry about it, since it's nothing I have to have, and it was only $10 to start with.

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#164500 - 03/28/12 04:03 PM Re: AntiGravity Gear [Re: Glenn]
hikerduane Offline
member

Registered: 02/23/03
Posts: 2124
Loc: Meadow Valley, CA
No word at Backpacking Light either, they are quick to note anything unusual.
Duane

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#164511 - 03/28/12 08:30 PM Re: AntiGravity Gear [Re: hikerduane]
OregonMouse Offline
member

Registered: 02/03/06
Posts: 6800
Loc: Gateway to Columbia Gorge
I just did my every-other-week check of Sgt. Rock's Hiking HQ, and Tinman posted there today. I presume it's the same Tinman.
_________________________
May your trails be crooked, winding, lonesome, dangerous, leading to the most amazing view--E. Abbey

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#164633 - 04/03/12 09:22 AM Re: AntiGravity Gear [Re: OregonMouse]
Glenn Offline
member

Registered: 03/08/06
Posts: 2617
Loc: Ohio
Just had a very nice conversation with George Andrews (Tinman); as I suspected, he was just very busy and hadn't had a chance to follow up on the order. He's a very nice fellow to talk to, and the problem was resolved in a no-hassle, no-questions-asked manner. I'll definitely be doing business with him again.

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#165309 - 04/25/12 02:08 PM Re: AntiGravity Gear [Re: Glenn]
Zeroignite Offline
newbie

Registered: 04/25/12
Posts: 3
I called him to ask a few questions about an order a couple of weeks ago. Ended up not only getting great product info, but also a tip on some good backpacking spots! Great guy.

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#165313 - 04/25/12 02:37 PM Re: AntiGravity Gear [Re: Glenn]
JPete Offline
member

Registered: 05/28/09
Posts: 304
Loc: Eastern Ontario
Has any one else stumbled onto the very light AT strip maps AGG is now publishing. My wife found them, asked if they would be helpful. I''d never seen them. Used them on the last two trips. You don't really need guidebook pages, they are that complete. Obviously I'm really impressed. Put together by the "mapbanna" people, and the paper has proven to be virtually indestructable.
I think I'll get the whole set for if I ever thru hike again (thinking about doing it when I'm 80 -- four years from now). Only thing they don't have is the surrounding area...access roads,towns, etc.

best, jcp

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#165319 - 04/25/12 03:01 PM Re: AntiGravity Gear [Re: OregonMouse]
Ewker Offline
member

Registered: 09/17/09
Posts: 222
Loc: Tennessee
Originally Posted By OregonMouse
I just did my every-other-week check of Sgt. Rock's Hiking HQ, and Tinman posted there today. I presume it's the same Tinman.


that isn't the same Tin Man. He says he gets asked that a lot

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#165320 - 04/25/12 03:06 PM Re: AntiGravity Gear [Re: JPete]
Ewker Offline
member

Registered: 09/17/09
Posts: 222
Loc: Tennessee
Originally Posted By JPete
Has any one else stumbled onto the very light AT strip maps AGG is now publishing. My wife found them, asked if they would be helpful. I''d never seen them. Used them on the last two trips. You don't really need guidebook pages, they are that complete. Obviously I'm really impressed. Put together by the "mapbanna" people, and the paper has proven to be virtually indestructable.
I think I'll get the whole set for if I ever thru hike again (thinking about doing it when I'm 80 -- four years from now). Only thing they don't have is the surrounding area...access roads,towns, etc.

best, jcp


are you talking about these? I have seen the ones for the BMT and they look pretty good

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#165326 - 04/25/12 04:26 PM Re: AntiGravity Gear [Re: Ewker]
JPete Offline
member

Registered: 05/28/09
Posts: 304
Loc: Eastern Ontario
Yeah, they sure look a lot like that. Can't get over the weight savings. Plus, I find them very easy to use, and having gotten one of them badly soaked, I no longer worry about my map getting wet. And maybe best of all, for the information on them they are really cheap. best, jcp

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