The REI near me doesn't always have a good selection of gear, so I typically order multiple models of an object online and have it delivered to the store... then immediately return what I don't like.

Now I'm in the market for a Women's backpack for my wife. Last year we tried the Osprey Aura 65 Pack, which fit well and is about the right volume, but the shoulder straps were not padded enough and my wife got bruised collar bones.

Any recommendations off of the REI website for a more padded backpack?

Thanks in advance!

-jamieS