Originally Posted By OregonMouse
Although I can't stand the NeoAir, I will say that MSR/Cascade Designs has outstanding service. If the leak is at the seam, that's a defect, and they will replace your pad!


Originally Posted By ringtail
Samoset,

Send the pad directly to Cascades Designs. They will replace the pad. I sent them a platypus on October 14 and got the replacement today.

You might want to mark the leak.



Thanks I sent cascade designs an email concerning the pad yesterday. And I got a responce this morning. To send pad in for warrenty inspection if they find its due to defect they will repair or replace the pad. Otherwise they charge twenty bucks to patch the pad. I will update post pending results.
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