Feathered Friends 300x250
Superior Down Sleeping Bags & Clothing

Ultralight Adventure Equipment (ULA)    

   
 
 
Lite Gear Talk

BCG Holiday Sale

Amazon.com
Backpacking Forums
BackcountryGear.com
backcountry gear

---- Our Gear Store ----
The Lightweight Gear Store
 
 WINTER CAMPING 

Shelters
Bivy Bags
Sleeping Bags
Sleeping Pads
Snow Sports
Winter Kitchen

 SNOWSPORTS 

Snowshoes
Avalanche Gear
Skins
Hats, Gloves, & Gaiters
Accessories

 ULTRA-LIGHT 

Ultralight Backpacks
Ultralight Bivy Sacks
Ultralight Shelters
Ultralight Tarps
Ultralight Tents
Ultralight Raingear
Ultralight Stoves & Cookware
Ultralight Down Sleeping Bags
Ultralight Synthetic Sleep Bags
Ultralight Apparel


the Titanium Page
WM Extremelite Sleeping Bags

 CAMPING & HIKING 

Backpacks
Tents
Sleeping Bags
Hydration
Kitchen
Accessories

 CLIMBING 

Ropes & Cordage
Protection & Hardware
Carabiners & Quickdraws
Climbing Packs & Bags
Big Wall
Rescue & Industrial

 MEN'S APPAREL 

Jackets
Shirts
Baselayer
Headwear
Gloves
Accessories

 WOMEN'S APPAREL 

Jackets
Shirts
Baselayer
Headwear
Gloves
Accessories

 FOOTWEAR 

Men's Footwear
Women's Footwear

 CLEARANCE 

Backpacks
Mens Apparel
Womens Apparel
Climbing
Footwear
Accessories

 BRANDS 

Black Diamond
Granite Gear
La Sportiva
Osprey
Smartwool

 WAYS TO SHOP 

Sale
Clearance
Top Brands
All Brands

 Backpacking Equipment 

Shelters
BackPacks
Sleeping Bags
Water Treatment
Kitchen
Hydration
Climbing


 Backcountry Gear Clearance


Stay Healthy--Eat Well

MARY JANES FARM ORGANIC MEALS

Mary Janes Farm Organic Backcountry Meals

NATURAL HIGH GOURMET MEALS

Natural High

 

Topic Options
Rate This Topic
#192317 - 10/25/15 08:03 AM Do not buy a Eureka Solitaire tent
la_picker Offline
newbie

Registered: 10/07/15
Posts: 5
Loc: Louisiana
This tent would be a great buy, but the tent poles WILL break if not on the first useage very shortly thereafter. Eureka is aware of the design flaw, yet continues to sell this product and won't stand behind it.

Top
#192318 - 10/25/15 02:11 PM Re: Do not buy a Eureka Solitaire tent [Re: la_picker]
billstephenson Offline
Moderator

Registered: 02/07/07
Posts: 3915
Loc: Ozark Mountains in SW Missouri
I got one a few years ago when they were on sale for $40. I tried it on a two nighter and hated it. I don't recall thinking the poles were weak. Could be they got a bad batch of tubes. Either too thin or too hard, or both, and decided to sell them anyway.

That's one of the big disadvantages of having your product made in Asia using a "Just in time" ordering system. If your out of stock when your big selling season begins and your new order arrives with flaws, you're stuck.

As a company you have to decide on either screwing your customers or taking the hit in profits by delaying the shipping of your products. If they approved the products before they were shipped, they have no recourse. The best they could do would be to offer a fast replacement for folks like you, who would still have been inconvenienced with no compensation.

But telling customers "Too bad for you" is a surefire way to start a downturn in your reputation and a huge mistake for any company to make. Thanks for taking the time to tell us!
_________________________
--

"You want to go where?"



Top
#192325 - 10/26/15 07:46 AM Re: Do not buy a Eureka Solitaire tent [Re: billstephenson]
la_picker Offline
newbie

Registered: 10/07/15
Posts: 5
Loc: Louisiana
I appreciate your comments Bill.

Thing is though, it's not just a bad batch of poles. I bought this tent years ago when I was doing a photography job over in Georgia and had to back country camp over at FDR. I've always been primarily a car camper and didn't have a suitable tent. I picked the Solitaire up so as not to invest a lot of money.

It held up fine on that first outing but the very next time I used it over in Tannehill SP (Alabama), the lower tent pole folded like a pair of dueces.

I haven't used the tent since but have recently renewed my interest in backpacking and thought I'd drag it out and see if I could rejuvenate it. In doing some research on getting a fix for the pole, I'm finding that even now years later, the overwhelming complaint about the Solitaire is the poles; many people even saying that they folded up when they tried the tent out at home after buying it.

Eureka's fix for the problem seems to be selling you a new set of poles.


Top
#192616 - 11/25/15 10:34 PM Re: Do not buy a Eureka Solitaire tent [Re: la_picker]
ohiohiker Offline
member

Registered: 07/20/07
Posts: 127
Loc: Ohio
I think the poles on that tent are fiberglass? All fiberglass poles are known to be vulnerable to breaking unexpectedly, but it sounds like the ones they're shipping are pretty bad.

You could outfit the tent with a new set of aluminum or carbon fiber poles from Easton: www.eastonpoles.com

(no affiliation with Easton here, just the only tent pole company I know of)


Edited by ohiohiker (11/25/15 10:35 PM)

Top
#192617 - 11/25/15 10:46 PM Re: Do not buy a Eureka Solitaire tent [Re: ohiohiker]
Franco Offline
member

Registered: 04/05/04
Posts: 1000
Loc: Australia
Probably too tight radius for Carbon Fiber but Eureka does sell that tent in Canada with aluminium poles.

Top
#192643 - 11/30/15 12:04 PM Re: Do not buy a Eureka Solitaire tent [Re: Franco]
la_picker Offline
newbie

Registered: 10/07/15
Posts: 5
Loc: Louisiana
Yes, the poles are fiberglass, and I do recall when I got the tent it was available (under a different model name) with aluminum poles. But alas that model no longer seems to be available in the U.S. If one did purchase aluminum poles they would have to be quite thin because as Franco said, the radius of bend that they need to make is quite severe.

I did manage to get a fiberglass replacement section from an outfit called Tentpole Technologies. Great people to do business with and highly recommended if you have tent pole difficulties.


Edited by la_picker (11/30/15 12:05 PM)

Top

Shout Box

Highest Quality Lightweight Down Sleeping Bags
 
Western Mountaineering Sleeping Bags
 
Lite Gear Talk - Featured Topics
CNOC Vecto 2L Water Bag
by Bill Kennedy
04/17/18 12:00 AM
Sawyer and Platypus Threads Not the Same
by Bill Kennedy
04/11/18 09:19 PM
Need a new cookset!
by steve-in-kville
03/30/18 04:32 PM
Backcountry Discussion - Featured Topics
Salomon vs. Danner...what am i giving up?
by willie1280
04/06/18 08:44 AM
Does anyone carry a side arm in wolf country?
by toddfw2003
03/27/18 09:21 PM
backpacking tent blew away or got stolen
by toddfw2003
03/26/18 06:36 PM
Make Your Own Gear - Featured Topics
Need Suggestions for Pack
by Bill Kennedy
04/15/18 01:44 AM
Featured Photos
Breakneck Ridge, New York
May 2012 Eclipse, Lassen Park
New Years Eve 2011
Trip Report with Photos
Seven Devils, Idaho
Oat Hill Mine Trail 2012
Dark Canyon - Utah
Who's Online
0 registered (), 34 Guests and 0 Spiders online.
Key: Admin, Global Mod, Mod
Newest Members
kou, Onthego11, Alf, jchifos, AdamWang
12552 Registered Users
Forum Links
Disclaimer
Policies
Site Links
HOME
Backpacking.net
Family Hiking
Lightweight Gear Store
Backpacking Book Store
Lightweight Zone
Hiking Essentials

Outdoor Gear Daily Deals
Outlets, Sales, Bargains

Our long-time Sponsor, BackcountryGear.com - The leading source for ultralite/lightweight outdoor gear:

Backcountry Forum
 
 

Since 1996 - the Original Backcountry Forum
Copyright © The Lightweight Backpacker & BackcountryForum.com